System Administrator

We are seeking a customer-focused System Administrator to join our IT team. This role provides Tier III technical support to internal associates while helping administer and improve our end-user computing environment. The System Administrator will support Windows desktops and laptops, printers, scanners, applications, and other workplace technology while assisting with projects involving Microsoft Intune, Power Platform, networking, and other Microsoft technologies.

This is a great opportunity for someone with a strong service desk foundation who enjoys solving problems, working directly with users, and expanding their technical skills across a broad range of IT systems.

• →Provide Tier III technical support for internal users, including desktops, laptops, printers, scanners, applications, and related hardware and software
• →Respond to service requests involving software access, permissions, licensing, account management, and other end-user technology needs
• →Support Windows 10 and Windows 11 workstation deployment, imaging, patching, and ongoing administration
• →Administer and support endpoint management through Microsoft SCCM and Intune, including application deployment and software updates
• →Assist with the ongoing migration from SCCM to Microsoft Intune
• →Support Microsoft Defender, Group Policy Objects (GPO), and other Microsoft technologies within the end-user computing environment
• →Assist with administration of Microsoft Power Platform environments, including application lifecycle support, environment maintenance, testing, production deployment, and account management
• →Troubleshoot and support printers and RF scanning devices, including Datalogic equipment
• →Assist with basic networking responsibilities, including network port configuration, patching, and switch-related projects
• →Monitor system alerts and follow established runbooks and support procedures to resolve or escalate issues

• 2+ years of experience in a service desk, help desk, desktop support, or similar IT support role
• Experience providing advanced or Tier III-level technical support
• Working knowledge of Windows 10 and Windows 11 environments
• Experience with Microsoft technologies such as SCCM, Intune, Microsoft Defender, Active Directory, Group Policy, or Microsoft 365
• Familiarity with endpoint imaging, patching, application deployment, and workstation administration
• Basic understanding of networking concepts and troubleshooting
• CompTIA A+ and/or Network+ certification
• Strong customer service and communication skills with a willingness to work directly with users to solve technical problems
• Strong problem-solving skills and ability to follow established technical procedures and runbooks
• Ability and willingness to learn new technologies and work across multiple areas of IT
• Familiarity with Microsoft Power Platform administration preferred, but not required

This is a fully on-site role, Monday-Friday.

The salary range is $65,000-$75,000 per year.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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