Technical Account Manager I (Fed Ramp)

Knox runs the largest Federal & DoW managed cloud, building and operating secure cloud and AI environments that support the U.S. government’s most critical missions — from national security and public safety to essential public services. Our customers rely on Knox to deploy production systems that meet the highest standards for security, reliability, and compliance.

· 3+ years of experience in FedRAMP, federal cybersecurity/compliance, RMF, ISSO/ISSM support, security assessment/audit, cloud operations, technical account management, or a related role.

· At least 2 years of direct experience supporting FedRAMP or federal RMF authorization and ongoing authorization activities, rather than general exposure to regulated environments.

· Working knowledge of FedRAMP, NIST RMF, and NIST SP 800-53, including how security controls, evidence, assessments, findings, POA&Ms, and continuous monitoring support an authorization.

· Experience participating in one or more authorization activities such as SSP/control documentation, evidence collection, assessment support, POA&M management, ConMon, significant changes, annual assessments, or responding to assessor or agency questions.

· Experience working with or supporting Cloud Service Providers, federal agencies, 3PAOs, ISSOs/ISSMs, AOs, or other stakeholders involved in federal authorization.

· Familiarity with federal cloud procurement and the relationship between a SaaS provider, FedRAMP authorization, agency ATOs, and government customers.

· Strong customer communication, organization, and stakeholder coordination skills.

· Familiarity with AWS, Azure, or GCP preferred.

· Bachelor’s degree or equivalent relevant experience preferred.

.Work Location: Preferred location is Arlington, VA. This role is primarily in-person, while allowing for hybrid flexibility based on business and customer needs.