Major Project Technician

KONE Malaysia is embarking upon an exciting growth phase and as such we are seeking a Major Project Technician to join our Service Maintenance team in Petaling Jaya. You will work in a small group of Field Service Specialists attending fault calls, completing escalator/elevator repairs, and servicing an allocated maintenance run. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

• Responsible for accurate and real-time back reporting of work performed to ensure accuracy of customer notification.

• Responsible for maintaining excellent relationships with customers.

• Troubleshooting and resolving technical issues

• Networking

• On-call support and standby availability

• Providing service and assistance as needed

• Willingness to perform overtime as required

• Handling and assisting external visitors, effective communication with all stakeholders.

• Manages daily workload with minimal assistance from Supervisor.

• Ensure safety at all times.

• Have 2-3 years’ experience in elevator and escalator industry is an advantage. Fresh gradudate are welcome to apply

• Have a basic mechanical and electrical knowledge.

• Good customer relationship, service mindset, energetic, experiences in troubleshooting, team player, able to understand and follow instructions.

• Willing to travel.

• Possesses own transport and valid motorbike license.

• Able to work in a fast-paced environment.

• Have a basis digital foundation skill to use KONE system and application via mobile phone for work purpose.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html