811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

India·Noidamid

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811 Digital – Outbound Officer Department Retail Liabilities | Digital Banking Location Mumbai, Thane Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries.

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Department	Retail Liabilities \| Digital Banking
Location	Mumbai, Thane
Number of Positions	Multiple
Position Grade	M1

Assisting in resolving customer queries.
Contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Providing information to customers.
Monitoring sales performance.
Closing sales deals.
Keeping a record of calls and relevant details.
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Make sales or recommendations for products or services that may better suit customer needs
Adhere to all company policies and procedures