HO Performance Support Officer-Digital Sales_Digital Banking Kotak 811_0434_2867_1087983
India·SuratmidOtherDigital
2 views0 saves0 applied
Quick Summary
Overview
PSO_JD Handling & resolution of customer queries,
Technical Tools
OtherDigital
- Handling & resolution of customer queries, complaints received at the Branch through co-ordination with various stakeholders
- Assisting customers in completion of FKYC
- Providing on field support to the Sales team & Branch teams for 811 customer servicing
- Handling rejection cases & curing/resolution of same through co-ordination with the Business team
- Conducting regular training sessions with the field/Sales team to improve their productivity
- Monthly reconciliation of biometric devices which are with the field team
- Publishing regular MIS (as & when required)
- Customer out calling (as & when required)
Requirements
~1 min read
- Graduate (any stream) with 1-2 years of experience preferably in Banking Industry
- Strong Communication skills – Verbal and Written
- Good knowledge of MS-Office (MS-Excel in particular)
- Assertive attitude
- Self Driven
- Service mind set
- Pay Scale: As per HR categorization
Location & Eligibility
Where is the job
Surat, India
On-site at the office
Who can apply
IN
Listing Details
- Posted
- October 7, 2026
- First seen
- October 8, 2026
- Last seen
- October 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 54%
- Scored at
- October 8, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
View all →Browse Similar Jobs
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.