Sky VRM - Team Leader-Sky Channel-VRM - Support
Quick Summary
• Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. • People management skill essential.
Job Role: Team Leader
• Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.
• Collaborating with fulfilment teams to ensure best in class conversion ratios.
• Ensure availability of trained manpower to maintain production at 100% capacity.
• Meet cost to income ratios as determined by Score card.
• Adherence to Standards of Performance.
• Meeting Customer Satisfaction index as measured through NPS surveys.
Job Requirements:
• Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees.
• People management skill essential.
• Experience in working in a tele-sales or relationship management in BFSI preferred.
• Certified in AMFI/IRDA.
• Good listening skills and strong communication abilities.
• Team Player.
Location & Eligibility
Listing Details
- Posted
- September 4, 2026
- First seen
- September 28, 2026
- Last seen
- September 28, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 17%
- Scored at
- September 28, 2026
Signal breakdown
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
No spam. Unsubscribe at any time.