Senior Lead - US Payroll and Executive Payroll

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

• Accurate salary processing as per Payroll Calendar in a timely manner
• Deductions & Benefits: Taxes and employee benefits
• Bank Transactions & Payments: Timely salary distribution via vendor and treasury
• Payslips & Documentation: Secure payslip delivery
• Compliance & Regulations:
• Taxation Compliance: Proper deductions and reporting
• Labor Law Compliance: Adhering to wage laws
• Audits & Reporting: Internal & external compliance as per approval & governance model
• Record-Keeping & Data Security: Compliance with laws & organizational guidelines
• Payroll System & Technology:
• Payroll Software Management: Implementation and HRIS Integration: Connecting payroll with HR & finance
• Global Projects Implementation: Support and drive to implement global payroll systems projects and/or transformation
• Collaborate with internal stakeholders and external vendors to ensure seamless project execution
• Operational Efficiency:
• Identify opportunities to streamline processes and optimize payroll operations.
• Analyze data to mitigate risks, identify trends and inform future project planning
• Employee and Team Enablement:
• Payroll Queries & Issue Resolution: Support HR Services for L2 escalation & query resolution
• Communication & Enablement: Ensure team operating rhythms & procedures awareness
• Performance Enhancement: Use data and dashboards for metrics, SLAs, analytics to track & enhance efficiency
• Incidence Management 

• Technical Expertise of Payroll: Hands-on working knowledge and achievement of outcomes that include end-to-end payroll operations. Drive payroll standardization to global SOPs while ensuring local compliance.
• A change agent: Adopting and implementing strategies to improve adherence to global processes including having knowledge of industry best practices. Adapt agile project management principles for payroll transformation.
• Communication & Training: Excellent written and verbal communication to effectively interact with vendors and internal stakeholders. Educate teams on new payroll processes and technologies to ensure adoption.
• Payroll Compliance & Risk Management: Stay updated on global, regional, and local payroll laws to ensure compliance. Implement internal controls and audits to mitigate compliance risks. Implement forensic payroll audits to identify fraud risks.
• Data Security & Privacy: Ensure payroll data adheres to GDPR, SOC 1, ISO 27001, and other security roles/standards and organizational guidelines.
• Payroll Technology and Automation: Lead the adoption of cloud-based payroll solutions (SAP, Workday, ADP, EY etc.).
• Payroll Accuracy & KPIs: Track cost per payroll, accuracy, efficiency, cycle times, employee experience and compliance.
• Predictive Analytics: Use payroll data to forecast labor and payroll costs. Compare payroll performance against industry standards.
• Agile & Continuous Improvement Mindset: Apply Lean Six Sigma process improvement methodologies to eliminate inefficiencies.
• Vendor SLA Management: Ensure payroll providers meet service level agreements (SLAs) and compliance benchmarks. Manage payroll vendors to ensure global workforce compliance.
• Employee Experience Focus: Improve payroll satisfaction scores by enhancing accuracy and timeliness.

Financial Acumen & Cost Management: Demonstrated fiscal competence to manage payroll budgets. Optimize payroll expenses without impacting compliance or employee experience.

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Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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