Senior Technical Consultant – Scale Specialist Lead (Power Platform – Tenant‑to‑Tenant)

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

- Own Power Platform tenant‑to‑tenant migration patterns for your aligned region; act as escalation authority.

- Define and maintain runbooks for app/flow migration preparation, execution, validation and remediation.

- Guide environment strategy, governance (including DLP considerations) and dependency mapping for wave planning.

- Troubleshoot complex defects (connection references, permissions, ownership transitions, connector behaviour, environment settings).

- Coordinate with Entra Apps and Identity specialists for auth/service principal dependencies and consent-related blockers.

- Provide wave risk assessments for business‑critical apps/flows; define mitigation and rollback patterns.

- Ensure evidence capture and sign‑off artefacts are correctly produced for migrated assets.

- Maintain “known fixes” catalogue and drive root cause elimination to reduce repeat defects.

- Support cutovers and hypercare for Power Platform‑critical business functions.

- Provide reporting inputs on defect categories, remediation throughput and quality trends.

- Delivered tenant‑to‑tenant Power Platform migration work in production (specialism mandatory).

- Strong hands‑on Power Platform capability (Power Apps/Power Automate), including admin and remediation practices.

- Proven ability to build runbooks and validation routines suitable for repeatable, large‑scale execution.

- Strong troubleshooting skills across connectors, permissions, ownership and environment governance issues.

- Willingness to align working hours to regional cutovers (early/late calls) and support extended hours when required.

- Strong documentation discipline and ability to coach engineers through repeatable patterns.

- Comfortable operating within strict governance and evidence requirements.

- Experience with ALM patterns (solutions, pipelines, source control) and governance frameworks.

- Dataverse familiarity and security role implications during tenant transitions.

- Microsoft certification alignment relevant to Power Platform (or equivalent experience).

- Experience working in regulated environments with strict audit evidence requirements.

- Clear risk communicator; protects business‑critical automations through disciplined readiness.

- Calm escalation approach and structured troubleshooting.

- Strong cross‑team collaboration (Entra Apps/Identity, business app owners, adoption teams).

- Coaching mindset; enables factories and squads through patterns and templates.

- Outcome‑focused; balances speed with governance and quality.

- Strong written communication: tickets, handovers, playbooks.

- Defect rate reduction and improved first‑time success for migrated assets.

- MTTR for Power Platform migration blockers.

- Repeat issue elimination through runbook and pattern updates.

- Evidence capture completeness for migrated apps/flows.

- Business acceptance rate and reduced disruption incidents during cutovers.

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.