Business Banking Treasury Specialist

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.

• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Provides advanced operational and client support to the Business and Community Banking team, with a primary focus on customer service and cash management (treasury) functions. This role serves as a key point of contact for business members, delivering an exceptional service experience while supporting treasury services, account maintenance, and complex client requests. Operates with a high level of independence and accountability, partnering with internal teams, vendors, and clients to ensure the timely resolution of issues and the effective delivery of cash management solutions. This role is cross-trained in loan servicing, loan closing, and portfolio management functions, providing flexible support across the business banking platform.

• →Serves as a primary point of contact for business members, delivering exceptional customer service and resolving complex inquiries and requests
• →Supports and administers cash management (treasury) services, including onboarding, maintenance, and troubleshooting of products such as ACH, wires, remote deposit capture, and online banking
• →Manages and maintains cash management vendor relationships, coordinating issue resolution, escalations, and service enhancements
• →Partners with business banking officers to support client onboarding and ensure a seamless client experience across deposit and treasury products
• →Opens and maintains business deposit accounts, ensuring accuracy and compliance with internal policies and regulatory requirements
• →Handles a wide range of business member service requests, including account maintenance, transaction research, and problem resolution
• →Proactively identifies service issues and drives solutions to enhance the client experience and prevent future disruptions
• →Provides guidance and support to clients on treasury services and best practices
• →Supports loan servicing, loan closing, and portfolio management functions as needed, including assisting with documentation, servicing requests, and tracking portfolio requirements
• →Ensures compliance with all applicable laws and regulations, including BSA/AML policies and procedures
• →Maintains accurate records and documentation, ensuring audit readiness and data integrity
• →Collaborates with internal departments and external partners to improve processes, enhance efficiency, and reduce operational risk
• →Assists leadership with reporting, tracking, and administrative functions as needed
• →Performs other related duties as assigned

• A bachelor’s degree in business or a related field or an equivalent combination of education, working experience, and/or training is required.
• Three or more years of experience administering treasury or cash management products such as ACH, wire transfers, remote deposit capture, or online banking platforms in a financial institution is required.
• Must hold or have the ability to obtain the Cash Management Professional (CMP) Tru Treasury certification within 9 months of hire.
• Previous experience in cross-selling financial products preferred.

The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is frequently required to sit, use their hands and fingers to operate standard office equipment like a keyboard, mouse, or telephone, and talk and hear.  The employee is occasionally required to stand and walk. Specific vision requirements for the job include close vision (at 20 inches or less).

• Service Champion – Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassadors – Demonstrates a passion for Langley’s vision, encouraging diversity, equity, and inclusion while considering Langley’s values when making decisions and taking accountability for delivering results.
• Agile in Action – Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven – Collaborates across Langley, communicating transparently and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learners – Maintains an understanding of Langley’s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in an indoor, climate-controlled office environment where the noise level is typically quiet to moderate.

This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required by the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice.