Account Manager - Influencer Marketing

Later is seeking an Account Manager to act as a trusted advisor and strategic partner to our customers. In this role, you’ll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value.

You’ll combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you’ll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later’s product and service roadmap. This is a high-impact role at the center of our customer experience.

• Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.

• Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.

• Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy.

• Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.

• Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.

• Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.

• Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.

• Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.

• Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.

• Analyze campaign performance data to generate actionable insights for customers and internal teams.

• Identify risks and opportunities early, providing proactive solutions to drive stronger results.

• Contribute to evolving best practices as the influencer marketing industry and Later’s platform capabilities grow.

• Customers view you as a trusted advisor who drives measurable ROI and long-term growth.

• Campaigns are delivered on time, on budget, and above expectations.

• Renewal and expansion rates across your book of business exceed targets.

• Coordinators and Co-Ops under your guidance grow in performance and confidence.

• Later is recognized internally and externally for best-in-class client services in influencer marketing.

We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. 

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.