Junior Customer Service Representative (Science Industry)

United States·HomesteadFull Timeentry

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer

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Quick Summary

Overview

Job Summary: We are seeking a motivated and detail-oriented Junior Customer Service Representative with an interest in a science or environmental-related field.

Technical Tools

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer

Job Summary:

We are seeking a motivated and detail-oriented Junior Customer Service Representative with an interest in a science or environmental-related field. This role serves as a key point of contact for customers, supporting inquiries related to scientific, environmental, or technical products and services. The ideal candidate combines strong communication skills with a foundational understanding of scientific or environmental concepts and a passion for delivering excellent customer service.

Serve as the first point of contact for customer inquiries via phone, email, and online portals

Provide accurate information regarding products, services, and processes related to scientific or environmental offerings

Assist customers with order processing, documentation, and general account support

Log, track, and resolve customer issues in a timely and professional manner

Escalate technical or complex inquiries to appropriate internal teams when necessary

Maintain accurate records of customer interactions within CRM systems

Support internal teams by coordinating customer feedback and service requests

Ensure compliance with company policies, quality standards, and environmental regulations

Contribute to continuous improvement of customer service procedures and documentation

Location & Eligibility

Where is the job

Homestead, United States

On-site at the office

Who can apply

Listed under

United States

About this job

Pay per year: ≈ $39,520–$52,000 a year; 24% above the $36,920 median for Customer Support Specialist jobs on Jobera (1,729 salaries).
Who can apply: United States
Posted: 246 days ago
Employer: has 314 open jobs on Jobera.