Senior Watch Officer

The Senior Global Network Operations and Security Center (GNOSC) Watch Officer / Network Engineer serves as a critical shift lead, supporting the Missile Defense Agency (MDA) enterprise.

This position carries overall responsibility for MDA IM/IT service operations, ensuring continuous 24/7/365 network reliability, active cybersecurity monitoring, and mission-essential communications. The candidate will:

• →Lead the watch team in supporting high-profile Flight Tests (FTs), Ground Tests (GTs), and joint military exercises.
• →Oversee shift-level incident management
• →Ensure rapid coordination and communication using the RACI framework
• →Manage key technical escalations up to Executive Management and Government decision-makers.

The successful candidate will:

• →Have exceptional verbal and written communication skills, with demonstrated experience delivering executive-level technical briefs under high-stress conditions.

• Must have 4, or more, years of general (full-time) work experience
  • May be reduced with completion of advanced education
• Must have 2, or more, years of directly related/progressive experience, with at least 1 year in a Network Operations Center (NOC), Security Operations Center (SOC), or closely related 24/7 mission-support environment.
• Must have an active DoD 8570.01 IAT Level II certification (e.g., CompTIA Security+ CE, CCNA Security, GSEC, or SSCP) or higher at the time of hire.
• Must be able to work quarterly rotating shifts (including nights, weekends, and holidays) and excel within a highly demanding, fast-paced operational environment.
• Must have an active DoW Secret Security Clearance

• Working knowledge of the ITIL framework, particularly Incident, Problem, Change, and Continual Service Improvement processes. Experience with Quality Assurance/Quality Control (QA/QC) inspection processes.

• Hands-on experience administering Windows and Linux/UNIX environments in a large enterprise, including working knowledge of Microsoft Active Directory, Windows Server (2012/2016/2019), EMC Storage, and SCCM Patch Management.

• Solid foundation in network design, implementation, and routing/switching, including configuring firewalls, routers, switches, and cryptographic devices.

• Practical experience with DISA-mandated security tools (e.g., Assured Compliance Assessment Solution [ACAS], Host Based Security System [HBSS]), analyzing vulnerability scans, and formulating compliance reports.

• Familiarity with Public Key Infrastructure (PKI) authentication and Information Security best practices in a secure government network environment.

LaunchTech is built on a single standard: Excellence, Period.
This senior shift lead role puts you at the center of 24/7 network operations defending the nation's missile defense enterprise.

We offer:

• Medical, Dental, and Vision coverage
• 401(k) with company match
• Paid Time Off (PTO)
• Mission-driven work with opportunities to grow
• And more

LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.

Visit www.welaunchtech.com to learn more about how we deliver Excellence, Period.