Regional Maintenance Specialist

United States-Ohio-Columbusmid

Maintenance SpecialistSkilled Trades & Field Services

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Quick Summary

Overview

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation,

Technical Tools

Maintenance SpecialistSkilled Trades & Field Services

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

This role acts as a liaison between the home office and field by supporting a portion of Bath & Body Works 1800+ stores with store maintenance issues and escalations. This role collaborates cross-functionally with Field Leadership, Store Operations, HR, Real Estate, Maintenance, and Construction. The specialist will partner to understand trends, act quickly to partner to resolve issues, and execute day-to-day support through a customer-focused lens.

Responsibilities

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•    Act as liaison between field leaders, store operations, and maintenance teams for all maintenance issues and escalations.
•    Responsible for all maintenance tickets and approvals in FEXA for assigned region.
•    Partner with store operations and field leadership to resolve unplanned store closures due to maintenance issues.
•    Partner with Project Managers on maintenance approvals and customer concerns as appropriate.
•    Identify maintenance trends as they develop and report them to the Associate Project Manager for reporting purposes.

Requirements

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•    Highly organized with the ability to multitask.
•    Experience supporting maintenance tickets in a multi-unit retail environment.
•    Ability to communicate with home office, field, and external partners expertly and effectively.
•    Solid understanding of general maintenance practices, tools, and resources preferred.
•    Previous experience with FEXA preferred.

• Direct trade or maintenance experience or 2/4 year degree preferrable but not required.

Drives Results
Action Oriented
Collaborates
Decision Making
Nimble Learning

What We Offer

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Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:

✓Robust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.

✓No-cost mental health and well-being support through our Employee Assistance Program (EAP).

✓401(k) with company match and Associate Stock Purchase Program with discount.

✓Opportunity for paid time off, paid parental leave and access to family building benefits.

✓Home, auto and pet insurance and a company-provided Care.com subscription.

✓Tuition reimbursement and scholarship opportunities for post-secondary education.

✓Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.

✓Visit bbwbenefits.com for more details.