Care Manager (Intellectual & Developmental Disabilities)

For over 30 years, Alder has been a trusted guide for more than 5,000 families across Greater Boston, helping them navigate complex life journeys with compassion, clarity, and expert care. Historically rooted in aging life care management, Alder is expanding its premier, private-pay advocacy and care coordination model to support individuals with intellectual and developmental disabilities (I/DD) and their families across the lifespan.

• →Holistic Care Management: Develop, implement, and oversee comprehensive, person-centered plans tailored to the unique goals, clinical needs, and long-term milestones of the individual.
• →Systems Navigation & Advocacy: Guide families through the complex ecosystem of public benefits, state agency eligibility processes, private resources, and insurance options, maximizing available funding streams.
• →Clinical Oversight & Coordination: Leverage your professional background to interpret complex medical or behavioral records, identify high-quality clinical providers, and ensure seamless continuity of care.
• →Transition & Lifespan Support: Provide expert guidance during critical milestones, including school-to-adult transitions, residential placement planning, employment changes, and future-care planning.
• →Interdisciplinary Collaboration: Act as the central liaison between families, medical professionals, educational entities, therapeutic teams, and community service vendors to ensure clear communication.
• →Clinical Accompaniment: Attend medical, therapeutic, and planning meetings alongside families to actively advocate for the individual’s clinical and human needs, ensuring follow-through from all parties.
• →Precise Documentation: Maintain accurate, timely, and thorough documentation of all care planning, clinical advocacy efforts, and family interactions.

• Licensure & Credentials: Must possess at least one of the following active Massachusetts credentials:
• • Master’s degree in Social Work (MSW) with an active LCSW or LICSW.
  • Master’s degree in Counseling or Psychology with an active LMHC.
  • Active license as a Registered Nurse (RN).
  • Active license as an Occupational Therapist (OT) or Physical Therapist (PT).
• Experience: Minimum of 3 to 5 years of direct clinical or case management experience working with individuals with intellectual and developmental disabilities, preferably within a state agency ecosystem, regional clinical team, or specialized provider network.
• Systems Expertise: Strong working knowledge of Massachusetts public and private benefit programs, including MassHealth, SSI/SSDI, Section 8, guardianship or its alternatives, and complex care funding streams.
• Clinical & Advocacy Skills: Proven track record of practicing true person-centered thinking, translating clinical documentation into actionable care plans, and advocating successfully within complex institutional or medical systems.
• Communication: Exceptional interpersonal, writing, and diplomatic skills, with the ability to build immediate trust with families experiencing high stress.