Medication Adherence & Access Team

• Engage directly with patients, making a meaningful difference in their healthcare journey.
• Collaborate with a dedicated team of healthcare professionals in a supportive and inclusive environment.
• Enjoy a balanced work-life atmosphere that values your personal and professional growth.
• Contribute to our mission of improving community health with passion and purpose.

• →Act as a liaison between Legacy clients and healthcare providers/pharmacies to expedite medication needs.
• →Monitor and respond to prescription renewal requests within 48 hours following protocol.
• →Handle requests outside standard guidelines, seeking assistance as necessary.
• →Demonstrate expertise in medication prior authorization, including benefit verification and appeals preparation.
• →Maintain precise and current documentation for all activities.
• →Communicate effectively with both internal and external stakeholders to ensure smooth operations.

• High School Diploma or equivalent.
• Certification as a Pharmacy Technician.
• Minimum 5 years experience as a certified pharmacy technician.
• Strong written communication skills for accurate documentation in electronic medical records.
• Excellent verbal communication skills.
• Outstanding customer service in all interactions.
• Strong understanding of medication prescribing process.
• Capable of performing core duties of a Certified Pharmacy Technician.
• Basic competency in Microsoft Word and Excel.
• Ability to navigate and utilize electronic medical records systems.
• Spanish speaking required.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.