Case Coordinator NISS. - Permanent Full-time - Dandenong

• Flexible working arrangements (Office/Home) 

• Access great employee benefits including fitness passport, discounted health insurance, travel club members + more.  

• Generous salary packaging benefits - up to $18,550 per year, tax free! 

• 24/7 management support via our National After-Hours Support Service  

As an asylum seeker or refugee in Australia, the path to stability can be rocky, and we acknowledge the relentless fight for freedoms that some of us take for granted. At Life Without Barriers, we see the strength, resilience, and courage it takes to rebuild a life in a new country. 

Through our National Immigration Support Service (NISS), we provide compassionate, culturally safe, and trauma-informed support to asylum seekers and refugees living in the Australian community. We walk alongside individuals and families on their journey, helping them navigate what can be complex and challenging systems and empowering them to reach their goals, one step at a time. 

• Relevant qualification in a Human Services related field and/or equivalent experience. 

• Client intake and case coordination experience, with demonstrated ability to assess needs, develop and review case plans, and facilitate supports that promote independent living and service continuity.

• Ability to perform comprehensive assessments in areas such as finances, health, housing, social needs, vocational skills, and education. 

• Experience managing clients with complex physical and mental health issues 

• Working understanding of current casework practices for Culturally and linguistically diverse clients. 

• Multilingual communication skills would be highly regarded 
• Current driver’s licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks. 

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact zina.campbell@lwb.org.au. Please note: We do not accept applications to this email.

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

Advertised: 26 Oct 2026 AUS Eastern Daylight Time
Applications close: 15 Nov 2026 23:55 AUS Eastern Daylight Time

Back to search results Apply now Refer a friend