House Manager, Permanent Part-Time - Mackay

At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

As our part-time House Manager in Mackay, you’ll lead our Semi-Independent Living Program, supporting young people as they build the skills, confidence, and independence they need to transition into adulthood.

You’ll guide and mentor a team of Youth Workers to provide consistent, trauma-informed support that helps young people navigate everyday life, strengthen their independent living skills and work towards their individual goals.

Along the way, you’ll champion cultural connection, contribute to meaningful care planning and build strong partnerships around each young person.

• →Lead and mentor Youth Workers, providing supervision and guidance.
• →Oversee service delivery and individual care plans to support positive outcomes.
• →Promote a safe, therapeutic and culturally responsive environment.
• →Support staff to manage challenging situations using Therapeutic Crisis Intervention (TCI).
• →Coordinate rosters, manage risks and maintain accurate client records.
• →Support young people to develop life skills, independence and successful transitions.

• Certificate IV in Child, Youth and Family Intervention or equivalent, or currently working towards this qualification.
• Experience supporting young people with complex needs, trauma or disadvantage.
• Experience leading a team and coordinating service delivery.
• Strong communication, problem-solving and risk-management skills.
• Current unrestricted Australian Driver Licence.
• First Aid and CPR certificates, or willingness to obtain before commencing.
• Willingness to complete Hope and Healing Framework Foundations training before commencing.

Proficiency in Microsoft Office and experience with client databases are also required.

Successful candidates must complete relevant probity checks, including a National Criminal History Check and a Working with Children Check where applicable.

Combine your resume and covering letter into one document, click Apply and follow the prompts.

For role enquiries or recruitment adjustments, contact Joelene at recruitment@lwb.org.au with the subject line HM Mackay.

Applications may be reviewed as they are received, and the closing date may change without notice. Early applications are encouraged.

Advertised: 23 Oct 2026 E. Australia Standard Time
Applications close: 08 Nov 2026 23:55 E. Australia Standard Time

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