Assistant Manager, Tissue Recovery

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

• →Assist with overall recovery staff management to include interviewing, hiring, evaluating, coaching, monitoring, mentoring, disciplining, and counseling staff.
• →Case Coordinator duties to include:
  • →Having access to cell phone and LifeLink designated computer while on call.
  • →Receiving calls from Donation Coordinators or shared organ/tissue donors
  • →Coordinate donor transportation.
  • →Review donor information and assist in the determination of initial suitability for recovery
  • →Communication with other processing agencies
  • →Coordinate case staffing, logistics and communication (including communication with Eye Bank if applicable)
  • →Works with primary coordinator to ensure compliance with required case activity.
  • →Coordinate courier services to LLTB and applicable processors
• →Assist Manager with enhancing external relationships with Medical Examiners and outside processors.
• →Serves as primary staff resource for all aspects of tissue recovery.
• →Assist the Manager in the development, maintenance, implementation and supervision of all procurement techniques and procedures for technical staff.
• →Train, supervise, evaluate, and complete training documentation for new Tissue Recovery Coordinators, Primary Coordinators.
• →Perform the function of the Primary Tissue Coordinator
• →Adheres to established protocols set forth in LifeLink Foundation Tissue Bank standards and procedures manual.
• →Participate in meetings with vascular recovery staff and communicate information related to the interaction between the Vascular Coordinator and Tissue Recovery Coordinators.
• →Takes call to provide support for the primary coordinator and case coordinator and act as a liaison for administrator on call when necessary.
• →Serve as a resource for staff. During multiple cases the Assistant Manager will help coordinate potential tissue donors with the Tissue coordinator on-call and will be required to participate in tissue recovery activity as needed.
• →Updates and maintains Tissue Recovery staff training records to include tabulating donor activity and training verification by keeping relevant statistics and reporting these to the Tissue Recovery Manager and Recovery staff.
• →Attend and hold continuing education meetings/courses and disseminate technical information to the staff.
• →Documents meetings attended for CEU’s. Observes, evaluates, and documents staff compliance with established procedures and protocols.
• →Participates with Tissue Recovery Manager in the preparation of annual evaluations of Tissue Recovery staff.
• →Participate in process improvement activities and the establishment and maintenance of Key Performance.
• →Participates and collaborates as needed with Hospital Development and PA in the education and development activities as they relate to Tissue Recovery.
• →Responsible for maintaining the Per-Diem tissue schedule.
• →Responsible for managing unprocessed tissue room including inventory and shipping of eligible donors.
• →Responsible for oversight of the cleaning of the Operating Room, Prep Room, and Freezer Rooms.
• →Monitor chart clearance rates and ensure staff complete documentation.
• →Perform any duties deemed necessary by the Tissue Recovery Manager (GA).

1. →

• Passionate about helping others and making a difference
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
• A bachelor’s degree in a life science field and previous management or supervisory experience. AATB certification and experience in tissue banking a plus; or
• An associate degree in an allied science (ORT, EMY or CST) and previous management or supervisory experience. AATB certification and experience in tissue banking a plus; or 
• Successful completion of an accredited surgical technology program or its equivalent, and a minimum of Three years of experience in sterile tissue recovery / Primary and certification by AATB as Tissue Bank Specialist and previous supervisory experience or
• Five years’ experience in Tissue Banking and hold a certificate as an AATB Certified Tissue Bank Specialist and previous supervisory experience. .
• Demonstrated understanding of the authorization / DD process.
• Manual dexterity to demonstrate proper surgical technique in the procurement of bone and tissue for transplantation.
• Interpersonal ability to interact with all personnel and management staff.
• Ability to interpret pertinent tests required for the determination of suitability relating to a prospective bone and tissue donor.
• Ability to stand for ninety percent of work time and to lift and carry equipment varying in weight from one to thirty pounds ten percent of the work time.
• Availability to take call at least 33 percent of the work month and twenty-four-hour availability for any problems surrounding tissue donors and the tissue team.
• Good driving record and current state driver license.
• A collaborator who thrives in a mission-first environment

Work requires extended hours during peak procurement periods. Work generally requires periods of extended hours both on call and in the performance of tissue recovery activities. Often requires multiple telephone calls and /or traveling during all hours. Office space and equipment will be provided to perform necessary duties. Tissue recovery procedures are performed in various operating room settings and medical examiner facilities. Hazardous conditions include, but are not limited to, possible exposure to blood or bodily fluids from potentially infected donors and the potential of obtaining cuts and /or punctures to skin from sharp instruments and equipment.

OSHA Risk Classification:  High

• Be part of an organization with a legacy of saving lives and giving hope
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Generous COMPANY PAID Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit
• Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?
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