Customer Implementation Manager, Payroll Functional Lead

Canada·Torontolead

OtherCustomer Implementation Manager

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Quick Summary

Overview

TELUS Health is empowering every person to live their healthiest life. Guided by our vision,

Technical Tools

OtherCustomer Implementation Manager

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join Our Team

At TELUS Health, our Payroll Implementation team plays a critical role in enabling clients to operate efficiently, remain compliant, and deliver a better experience to their employees. We're building a function that combines deep functional expertise with genuine partnership—working alongside clients to redesign not just their systems, but how they operate. If you're someone who takes pride in solving complex problems and driving measurable operational improvements, you'll find this work meaningful.

Our team is collaborative and forward-thinking. We value continuous learning, excellence in execution, and the kind of partnership that turns challenging implementations into success stories. You'll work with talented Business Analysts, architects, and technical teams who care about getting it right.

Requirements

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You'll translate complex payroll and technical concepts into language that resonates with both business and technical audiences. You'll facilitate workshops, document outcomes, drive decisions to resolution, and maintain strong client relationships through transparency and responsiveness.

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.