Independent EAP Counsellor

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As an independent provider, you’ll offer solution-focused care while maintaining the flexibility and autonomy of your practice. You’ll be backed by a supportive network, clinical supervision, and efficient referrals—helping clients take the first step toward lasting well-being.

Join a team that believes in collaboration, compassion, and community care—together, we can make a difference.

• Provide solution-focused, short-term counselling to a diverse clientele facing a wide range of personal and work-related challenges.
• Assess client needs, establish goals, and develop individualized strategies within the scope of their EAP coverage.
• Create personalized, action-oriented plans to support clients in achieving meaningful outcomes.
• Maintain accurate clinical records and documentation in alignment with TELUS Health’s clinical standards and protocols.
• Collaborate effectively with TELUS Health’s internal EAP team to ensure seamless client care.
• Adhere to professional, ethical, and confidentiality guidelines while complying with all relevant policies and regulations.
• Stay current with best practices in mental health care and actively engage in continuous professional development.
   

• A Master’s degree in Counselling, Psychology, or Social Work.
• Current registration in good standing with your licensing body or professional association, along with valid professional liability insurance coverage.
• Minimum of 3-5 years post-masters counselling experience across diverse populations.
• Strong skills in short-term goal setting and solution-focused counselling approaches.
• Confidence in managing high-risk cases, including clients at risk of harm to self or others.
• Experience working with individuals, couples, and families, and familiarity with local community resources.
• A professionally maintained private office for in-person sessions.

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.