Sr. People Operations Specialist - Middle East & North Africa

Sr. People Operations Specialist

Reporting to:

VP People Operations and PMO

Location:

MENA Region - Remote

Employment:

Full-Time

Who we are

LigaData delivers data products and managed services that help organizations transform data into trusted, AI-ready intelligence.

Our platforms serve enterprises working with big data—including communications service providers, banks, government entities, and more—worldwide to modernize data foundations, accelerate analytics and AI adoption, and optimize operations. By turning complex data into actionable insight, LigaData enables better decisions across customers, operations, and business performance.

At LigaData, our culture celebrates high performers who deliver impact internally and externally, bring a can-do attitude, embrace challenges beyond their comfort zone, and generously support colleagues across and beyond their teams.

Role Overview

The Senior People Operations Specialist supports and optimizes core People Operations processes across the employee lifecycle. This role is responsible for performance management, HRIS administration, recruitment support, onboarding and offboarding, internship program management, and driving the adoption of AI-enabled ways of working. The position ensures efficient, scalable, and data-driven people processes while partnering with managers and employees to deliver an exceptional employee experience.

Key Responsibilities

Performance Management

• Administer and support performance review cycles, goal setting, and feedback processes.
• Partner with managers to ensure consistency, fairness, and effectiveness in performance evaluations.
• Support performance improvement and employee development initiatives.

HRIS Management

• Manage and maintain the HRIS, ensuring data accuracy, system integrity, and compliance.
• Generate HR reports and dashboards to support decision-making.
• Support system enhancements, integrations, and continuous process improvements.

Recruitment Support

• Support recruitment activities, including job postings, interview coordination, candidate communication, and offer documentation.
• Maintain recruitment workflows and contribute to a positive candidate experience.

Onboarding & Offboarding

• Coordinate onboarding activities to ensure a seamless new hire experience.
• Manage offboarding processes, including documentation, exit interviews, and coordination with internal stakeholders.

Internship Programs

• Coordinate and manage internship programs, including recruitment, onboarding, mentoring, and program administration.
• Partner with managers and educational institutions to build a strong early-career talent pipeline.

AI Transformation & Continuous Improvement

• Promote the adoption and effective utilization of AI tools and automation across the organization to improve productivity and operational efficiency.
• Partner with cross-functional teams to identify opportunities for AI-enabled process improvements and workflow automation.
• Support departments in adopting AI solutions and best practices while fostering a culture of innovation and continuous improvement.
• Identify opportunities to optimize People Operations processes through AI and emerging technologies.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of experience in People Operations, Human Resources, or a similar role.
• Experience administering HRIS platforms and supporting HR operational processes.
• Experience supporting performance management programs and employee lifecycle processes.
• Strong organizational, analytical, and stakeholder management skills.
• Excellent communication and collaboration skills with the ability to work effectively across departments.
• Experience using AI-powered productivity and automation tools (e.g., ChatGPT, Claude, Microsoft Copilot, Gemini, or similar) to improve operational efficiency and business processes.
• Strong interest in AI and emerging technologies, with the ability to champion AI adoption and support organizational transformation initiatives.
• Languages: English and Arabic (Fluent)