Partner Experience Manager

Each partner's build from kickoff through launch, guiding their engineering and product teams as the expert on the implementation process

Apple’s registration and review process end to end, including submissions, requirements, responses, and resubmissions

Balance multiple partner approvals simultaneously across the entire implementation pipeline. Keeping both internal and external teams organized and on-track to launch timelines.

Coordination with internal and external stakeholders from Engineering, Design, and Marketing.

Autonomy to build upon and improve on the existing implementation process as you gain experience working with large enterprise partners

Process documentation so each implementation runs faster than the last

Hands-on experience with APIs and developer-facing products, plus the technical depth to lead a partner's engineer team through build and implementation

Practical work with AI agents and workflow design and/or implementation

Experience in technical product implementation from start to finish, as the main point of contact responsible for success

An eye for detail and a gut instinct for what makes an experience the best, from catching what others skip past to noticing a flow that technically passes but doesn't feel right

A mindset toward always moving things forward, whether that's chasing an unanswered question or raising a problem before anyone asks about it

Experience with a conversational or messaging platform

Navigating a formal certification, compliance, or platform review process with an external party

Conversation design, UX, or product background

Health/Dental/Vision insurance

Flexible PTO

401(k)

Wellness stipend, book stipend, professional development opportunities

Direct access to leadership. We're a small team solving real problems with no layers of bureaucracy between you and the work