Repair Support Associate

LION TotalCare is the leader in Firefighter PPE cleaning and repair maintenance. Our NFPA-certified services help enhance firefighter safety and save Fire Departments money by extending the life of their PPE.

Benefits of Working with Us!

• Competitive Salary
• Health & Dental Benefits
• Vision Care Benefits
• Life & Disability Insurance
• 401K Plan
• Education Reimbursement Program
• Company Events and More!

LION is an international company that operates in three markets: the emergency services, military and civilian agency uniforms, and personal equipment markets. LION serves a global customer base of fire departments, military installations, institutions, corporate organizations, and training companies from multiple offices around the world.

Learn more about LION TotalCare here: https://www.lionprotects.com/totalcare

As the Repair Support Associate, you will play a critical role in preparing firefighter PPE garments for repair. This position is responsible for opening seams, removing damaged components, and readying gear for Sewing Machine Operators to complete high-quality repairs. You can help save lives.

Location: 703 East 134st, Bronx, NY, 10454

Hours: Monday to Friday 7:00 am - 3:30 pm. Must be flexible and willing to work overtime when needed to meet client needs.

Reports to: TotalCare Center Manager

Starting Rate: $18 - $21 per hour

• Prepare garments for repair by opening seams using approved tools and methods.
• Remove damaged components such as trim, patches, or reinforcements.
• Accurately label, organize, and stage items for next steps in the repair workflow.
• Follow repair notes and instructions.
• Maintain a clean and organized work area.
• Communicate effectively with team members.
• Assist with other production tasks as assigned.

• Basic understanding of garment construction or experience with alterations considered a huge asset.
• Strong hand-eye coordination and strong attention to details.
• Good attendance record.
• Must be able to follow instructions consistently with minimum supervision.
• Positive attitude and demonstrated ability to work well with a team.
• Organized, self-motivated, and able to meet productivity goals.
• Ability to work in a fast-paced environment.
• Follow all company policies and safety guidelines.

• Standing, sitting, walking, bending as needed.
• Using proper lifting technique may be required to lift objects up to 30 lbs.