Payroll Specialist

Job Summary:

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

The Payroll Specialist will be responsible for accurately executing and processing all aspects of payroll and Payroll compliance under the Payroll Supervisor. The Specialist is also responsible for accurate union benefit check production and distribution in compliance with numerous Collective Bargaining Agreements on a weekly basis.  Must demonstrate a high level of customer service relationship along with the ability to multi-task in a high-volume, strict deadline environment.

• Timely and accurate processing of high-volume payrolls according to established payroll schedule and in compliance with established SOX procedures.  This includes utilizing all timekeeping system files, spreadsheet uploads, and manual data entry for employee hours.   Ability to balance payroll and reconcile discrepancies in a tight time frame prior to service provider transmission is required.

• Process bonuses, special payments, and taxable cash and non-cash fringe benefits.

• Timely research and resolve payroll inquiries from employees, HR, department managers, and other parties while maintaining top-notch customer service.

• Maintain confidentiality of payroll information.

• Assist with calculating and processing manual checks as required.

• Manage union benefits email box by responding to inquiries in a timely manner

• Interpret, apply, and maintain a database of all active unions, contract dates, H&W rates, and union payments; check numbers, amounts, and date payments distributed

• Serve as a primary contact for union payroll questions in coordination with HR and unions

• Act as primary liaison for union audits and union information requests

• Ensure all union audits are tracked, timely, and accurate

• Process union payments from initiation of payments, following up to ensure receipt of payment and distribution of union payments

• Obtain renewed CBA and update rules in all systems.

• Run ad-hoc reports for local unions

• Maintain confidentiality of payroll information

• Understand and follow instructions given by supervisor/management.

• Other duties and special projects as assigned.

• At least 1-2 years of Payroll experience

• Union benefit experience preferred

• Strong work ethic and team player

• Strong customer service skills (verbal and written)

• Strong interpersonal (verbal and written) communication skills.

• High level of attention to detail

• Ability to comfortably work in a fast-paced environment with strict adherence to time sensitive deadlines.

• Organizational, multi-tasking, and prioritizing skills.

• Strong Microsoft Office skills including proficiency in Excel. (lookups and pivots) Ability to work with minimal supervision