Server - Brooklyn Bowl Nashville

Job Summary:

The Server is responsible for all stages of the meal, such as menu clarification, placing orders, and making certain orders are prepared correctly. They present the food and beverage check and take payment and are ultimately responsible for the appearance of their station (meaning proper set up for the meal being served, and cleanliness).

• →Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
• →Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
• →Greet and make all guests feel welcome
• →Respond to guest inquiries and requests in a timely fashion
• →Ensure the guest has an enjoyable experience
• →Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
• →Ensure appropriate utensils and condiments are present for the meal being served
• →Check all tables to ascertain guest needs. Remains attentive to the needs and requests of the guest
• →Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure
• →Relate all information to kitchen and management in detail of special requests
• →Obtain food and drink orders from guests. Makes appropriate suggestions and follows all set service standards and sequence of service
• →Collect and process payment
• →Input orders accurately and efficiently into POS system
• →Communicate any problem or guest concern to management in a timely manner
• →Knowledge of and compliance with Health Code and Alcohol Regulations
• →Perform other duties as assigned
• →Work together as part of a team to provide the best overall guest experience
• →Maintain proper cash handling procedures

• Valid ABC Card required
• Will be lifting 20-50 pounds repeatedly
• Must be able to work a flexible schedule, including weekends and holidays
• Ability to work later hours
• Strong interpersonal and communication skills
• Positive, friendly attitude
• Ability to work closely and efficiently with others
• Performing reaching and stooping motions repeatedly
• Move throughout the bar and venue areas during the entire shift
• Work in an environment with loud music, smoke and crowds for extended periods of time
• Stand or in a stationary position for entire shift
• Tolerance of all cultures, music and art forms

• Experience in a live music environment
• Experience working in a high-volume restaurant, bar or entertainment venue preferred

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet