Associate Game Hardware Technician

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

The Associate Game Hardware Technician supports game development and testing by installing, configuring, maintaining, and troubleshooting Electronic Gaming Machines and associated hardware. The role ensures lab infrastructure reliability through facility maintenance, network wiring, and inventory management while providing responsive support to engineering and test teams.

• Move, install, set up, maintain, and reconfigure Electronic Gaming Machines and related components.

• Perform hardware troubleshooting down to the assembly level (e.g., printers, bill validators, cables) and up to server and network inputs (e.g., switches, controllers, routers).

• Provide day‑to‑day and remote technical support for test engineers.

• Maintain, organize, and manage support and replacement part inventories.

• Wire and maintain networks to support testing environments.

• Support lab facility maintenance, upgrades, and reconfiguration as required.

• Ability to lift and carry up to 75 pounds.

• Ability to sit, stand, crouch, bend, reach, kneel, lie prone, hold, push, pull, and lower equipment as required.

• College coursework preferred, ideally toward a degree in Electronics or Computer Science.

• Technical background with a basic understanding of electronics.

• Minimum of 1 year of electrical or electronic experience.

• Ideal candidate has experience as a Gaming Technician or Slot Technician.

• PC repair and general hardware maintenance skills.

• Strong understanding of computer hardware operation and principles.

• Familiarity with software test methodologies, procedures, and the product development lifecycle.

• Results‑oriented mindset with the ability to multitask and take initiative.

• Strong time management and organizational skills.

• Clear and professional communication skills.

• Proficiency with Microsoft Office applications.

• Detail‑oriented with the ability to work independently with minimal supervision.

• Ability to interact courteously and professionally with coworkers, including problem resolution and decision‑making.

The work conditions are representative and typical of similar jobs in comparable organizations. Full-time, on-site role at our Reno studio; 5 days per week.

Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses.  As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. 

In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.