Senior HR Business Partner

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Works closely with management in the implementation of corporate policies related to human resources, organizational and employee development at the business unit or division level. Consults with employees and managers to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic approach. Participates in company-wide programs and initiatives (e.g., salary review, stock renewal, workforce planning, and organizational change). Assists senior management in the development of solutions through organizational development and cultural and process-oriented perspectives. May play a role in administering talent management and succession planning activity within client organization. Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis and problem solving. Employees whose specific responsibility is organizational development, report to Organizational Development.

Key Responsibilities:

• Work closely with the Senior PCBP to support delivery of key People Capability priorities and initiatives

• Partner with business managers to address day-to-day people matters, ensuring timely and consistent support

• Support execution of PC programs across PC operations, L&D, communications, and change initiatives

• Act as a reliable point of contact for managers for operational and employee-related queries

• Manage and resolve employee relations queries and moderately complex cases, with guidance as needed

• Partner with Senior Manager PCBP, PC Ops, and legal teams on sensitive or high-impact cases

• Ensure consistent application of PC policies and adherence to compliance requirements

• Maintain documentation and ensure timely closure of cases

• Support implementation of change initiatives, including org updates, transitions, and policy rollouts

• Work with managers to ensure clear communication and smooth adoption of changes

• Reinforce key messages and ensure alignment across teams

• Support execution of engagement initiatives such as surveys, focus groups, and team interventions

• Gather and share insights on employee sentiment with the Senior PCBP

• Track action plans and follow up with managers to ensure progress

• Assist in driving initiatives that enhance team morale and employee experience

• Ensure smooth execution of key PC processes including onboarding, transfers, mobility, and exits

• Collaborate with PC COEs (TA, L&D, Rewards, Ops) to deliver aligned solutions

• Ensure compliance with policies, processes, and employment guidelines

• Maintain data accuracy and support reporting requirements

• Strong execution and delivery orientation

• Good understanding of PC processes across ER, performance, and talent management

• Ability to partner effectively with managers and collaborate within PC teams

• Strong problem-solving skills with attention to detail

• Ability to handle sensitive situations with discretion and sound judgment

• Good communication and stakeholder management skills

• Ability to prioritize and manage multiple tasks effectively

• 4-8 years of experience into PCBP responsibilities

• Experience supporting business teams in operational PC and employee relations

• Exposure to multiple PC areas (performance, ER, engagement, basic comp)

• Bachelor’s or master’s degree in PC, Business, or related field