Host

At Canopy Scottsdale Old Town, our restaurant and rooftop lounge are a gathering place for guests and neighbors alike, from a relaxed breakfast at Cobre Kitchen + Cocktails to sunset cocktails at Outrider Rooftop Lounge. The Host is the first and last impression of every visit, welcoming each guest warmly and setting the tone from the moment they arrive.

This position is responsible for greeting and seating guests, managing reservations and the waitlist, balancing seating across server sections, and keeping the host stand and dining areas clean, organized, and welcoming. Hosts may be scheduled in either outlet and work closely with the server, bar, and kitchen teams to keep service seamless during busy shifts, events, and peak season.

This is a part-time position. Schedules follow business levels and include weekends and holidays.

As a member of the Lodging Dynamics team, this role reflects what it means to be Driven By Culture: we lead with heart, serve with the spirit of hospitality, and strive for excellence in every guest interaction.

• Welcome every guest warmly and promptly upon arrival, and thank guests with genuine appreciation as they leave.
• Manage reservations, the waitlist, and call-ahead requests, and arrange large parties and special requests.
• Quote accurate wait times and keep waiting guests informed.
• Escort guests to their tables, present clean menus, fill water glasses, and share daily features.
• Maintain the seating chart and rotate seating across server sections to balance workload and keep service prompt.
• Coordinate with servers, bartenders, and the kitchen on table status, large parties, and special requests.
• Confirm tables are clean and properly set before seating guests, and help clear and reset tables during busy periods.
• Clean and sanitize menus before and after each shift, and keep the host stand organized and stocked.
• Inspect the dining room and service stations for neatness and cleanliness, and promptly report spills, broken items, or safety hazards.
• Answer phone calls professionally and share information about hours, menus, and events.
• Note allergy, accessibility, and special occasion requests, and communicate them to the service team.
• Respond promptly and professionally to guest requests and concerns, resolve routine issues within the scope of the position, and escalate safety concerns or unresolved matters to a Supervisor or Manager.
• Complete opening and closing duties, including restocking supplies, organizing the host stand, and closing down the dining room.
• Follow hotel heat safety practices during outdoor and rooftop shifts, including hydration, shade, and rest breaks, and help teammates recognize and report signs of heat-related illness.
• Follow all company policies, brand standards, safety procedures, and required operational guidelines, and complete all assigned training and compliance requirements.
• Perform other duties as assigned.

At Canopy, three values guide how we show up for our guests and for each other:

• Own the Details. You notice what makes the difference, such as a clean menu, a perfectly set table, or a guest celebrating something special, and you take pride in getting it right.
• Make the Moment Count. You are the first and last impression of every visit. Your welcome shapes how guests feel, whether they are here for a quick breakfast or a celebration dinner.
• Show Up for Each Other. You stay engaged, listen, and jump in to help your teammates, because guests can feel it when a team works well together.

This position requires strong guest service, communication, and organizational skills in a fast-paced restaurant and lounge environment.

• Genuine enthusiasm for hospitality and for creating memorable guest experiences.
• Clear, friendly verbal communication with guests and associates, in person and by phone.
• Ability to manage reservations, the waitlist, and several arriving guests at once while maintaining accuracy and attention to detail.
• Strong organization and awareness of the dining room to balance server sections and table turns.
• Ability to remain calm, positive, and service-oriented during busy periods or unexpected situations.
• Ability to learn and use reservation, waitlist, and POS systems and other required technology.
• Ability to work effectively as part of a team and pitch in wherever needed.
• Ability to learn and follow hotel procedures, brand standards, food safety requirements, and company policies.
• Availability to work shifts as scheduled, including weekends and holidays.

• None

• One or more years of customer service, hospitality, or food and beverage experience.

• Maricopa County Food Handler Card, or the ability to obtain one within 30 days of hire.

• Previous host, server, or food and beverage experience in a restaurant, hotel, or high-volume setting.

This position works primarily at the host stand and in the dining and lounge areas of Cobre Kitchen + Cocktails and Outrider Rooftop Lounge. Shifts at Outrider Rooftop Lounge include outdoor work with exposure to direct sun and high temperatures, which in Scottsdale often exceed 100°F during the summer months, as well as wind and changing weather. Associates have access to water, shade, and rest breaks and receive heat safety training. Floors may be wet or slippery, and noise levels may be moderate to loud during peak periods and events.

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Frequently stand and walk for extended periods at the host stand and throughout dining and lounge areas, including outdoor surfaces that may be hot, wet, or uneven.
• Frequently escort guests to their tables while carrying menus.
• Occasionally lift, carry, push, or pull up to 25 pounds, such as high chairs, booster seats, and supplies.
• Frequently bend, reach, stoop, and twist to set tables, clean menus, and restock the host stand.
• Work outdoors for extended periods in direct sun and high temperatures when scheduled at the rooftop lounge.
• Operate reservation and waitlist systems, a POS system, and a telephone.
• Communicate effectively with guests and associates in person and by phone in environments with moderate to high noise levels.
• Visually monitor the dining room, table status, and guest arrivals.

Ready to make Canopy your landing place? Submit your application online and join a team that is Driven By Culture.

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our associates, guests, and investors.