Student Financial Services Accountant

Job Summary: Reporting to the Assistant Director of Student Accounting, the Student Financial Services Accountant manages core Student Accounts operations, including billing, accounts receivable, collections, student account maintenance, financial aid disbursements, and student refund processing. The position ensures the accurate processing and reconciliation of student account and financial aid transactions, administers Title IV and other student refunds, and supports compliance with federal, state, and institutional requirements. Serving as a key resource for students, families, and campus partners, the Student Financial Services Accountant resolves complex account issues, supports interdepartmental collaboration, and helps ensure effective student account administration throughout the student lifecycle. Performs other duties as assigned.

Education and Experience: Bachelor’s degree in accounting or related field is required. Job-related experience and/or education may substitute for the required education on a year-for-year basis. Two years’ experience in financial aid or accounting within a higher education environment preferred.

Knowledge and Skills: Computer data input and 10-key calculator. Able to write legibly; speak and read in English with professional quality; use computer, printer, and software programs necessary to the position; trouble shoot and operate basic office equipment necessary to the position. Able to work with team to accomplish specific goals. Able to communicate in English by phone, in writing, and in person with students and/or parents with dispatch, ease, and confidentiality. Able to convince others to cooperate/follow a course of action. Able to relate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure. Able to accept direction. Able to think quickly and have an understanding of basic mathematics and accounting principles and apply them to manipulate/analyze data. Able to interpret data, judge and act on analysis of data, develop and follow-up on plans, analyze and solve specific problems. Able to follow complex instructions and work independently without direct supervision. Able to communicate clearly in English, in person, in writing, and on the telephone. Able to proofread documents for content accuracy. Able to communicate on the phone while working in a congested and noisy environment. Able to hear sufficiently for general conversation in person and on the telephone. Able to see adequately to read computer screens and written documents necessary to the position.

Licensures and Certifications: None.