Housing Advisor (CRF)

Housing Advisor 
£35,520 - £42,060 per annum
12 months Fixed Term

This role specializing in discretionary financial support is a critical front-line role dedicated to preventing homelessness and managing public funds. Positioned within the Homelessness Prevention and Advice Service, the advisor is responsible for evaluating complex financial applications from residents facing severe housing crises. You will review household budgets, bank statements, and income evidence to determine eligibility for short-term financial assistance through the Crisis and Resilience Fund Housing Payment, whilst also assessing for threats of homelessness. By assessing these claims objectively against strict local policy frameworks, you will award targeted funds to clear rent arrears, cover housing shortfalls, or secure deposits for more affordable tenancies. 

Beyond financial assessment, the role demands a high level of empathy, resilience, and exceptional communication skills. You will conduct interviews with vulnerable residents, including individuals dealing with imminent eviction. You will work collaboratively across various public services, liaising closely with private landlords, social housing providers, social workers and the Department for Work and Pensions to build holistic support plans for applicants. Ultimately, you will ensure that every financial award is linked to a long-term plan for housing sustainability while maintaining impeccable electronic case files and audit trails that meet local government financial regulations.

Please view JD here

closing date: 28th August 2026

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.