Graphic Designer (Digital)

Vietnam·Da Nang CityFull-timemid

DesignGraphic Designer

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Quick Summary

Overview

About Lovepop Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts.

Technical Tools

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About Lovepop

Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US.

About the role

As Graphic Designer (Digital), your mission is to produce high-performing creative assets for
Lovepop’s digital marketing channels — primarily Email Marketing and Acquisition Ads
(Facebook, Instagram, TikTok) — while supporting PDP, storytelling, and packaging design as
needed.

Design weekly email campaigns: newsletters, promotional emails, automation flows
(welcome series, abandoned cart, post-purchase)

Ensure email assets are fully responsive across all devices (desktop, mobile, tablet)

Adhere to Lovepop brand guidelines while optimizing for KPIs: Open Rate (OR), Click-
through Rate (CTR), Conversion Rate (CVR)

Collaborate with the Email Marketing Specialist on A/B testing of thumbnails, subject
visuals, and CTA designs

Design ad creatives for Facebook, Instagram, and TikTok (static + carousel + simple
motion)

Produce multiple variations per campaign for A/B testing (5-10 versions/campaign)

Track performance data and iterate based on insights from the Performance Marketing
team

Maintain regular creative refresh cycles to combat creative fatigue

3. PDP & Storytelling Pages Support (10-15% of time)

Support design of Product Detail Page visuals and landing pages as needed

Create storytelling assets in partnership with Marketing and Content teams

Backup for the Graphic Designer (SAS/Print) on packaging or catalog production when
needed

Ensure brand consistency between digital and print assets

1-3 years of graphic design experience in e-commerce, agency, or brand environments
(B2C preferred)

Strong proficiency in Adobe Suite: Photoshop, Illustrator, InDesign

Strong proficiency in Figma for collaborative design and prototyping

Portfolio demonstrating clear capability in email design and performance marketing
creatives

Basic understanding of performance metrics (CTR, CVR, ROAS) and how design
impacts them

Strong English reading and writing skills to collaborate with our Boston team

Strong Plus

Hands-on experience with AI & automation tools in workflow: Magnific, Adobe
Firefly, N8N, or equivalent — as we are actively building an AI-driven workflow

Experience working with international brands or the US market

Basic motion design capability (After Effects, Canva motion, or CapCut)

Aesthetic sensibility for paper art, craft, or lifestyle/gifting brands

Mentoring potential (with growth path to Senior Designer in Phase 2)

Lovepop Values

Engineering: Curiosity to discover how the world works

Hunger: Desire to take on more than is expected

Magic: Delivering unexpected experiences

Connection: Building relationships with each other

Lovepop Operating Philosophies

A+ talent loves working with A+ talent. A+ talent delivers 10x outcomes.

Growth mindset. We believe people develop over time, that capability increases through belief and hard work. Most increases in productivity come from leveling up and applying more leverage and focus over time rather than by applying more resources or hours.

The team I’m on is more important than the team I lead. From Patrick Lencioni’s “The Advantage”: leaders need to put their working team’s objectives ahead of the objectives of the team they themselves lead for an organization to be effective.

Executive leadership team commitments: We value our time together, Create a safe space, Get everything on the table, Make clean agreements, Set the standard.