Associate Service Consultant

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

• →Handle inbound and outbound calls from Financial Advisors, their assistants, and LPL internal Service Associates. 
• →Maintain up-to-date knowledge of Overlay Service products (GWP, MWP, OMP, PWP, and SMA), explain their differences, and guide users through LPL Financial processes. 
• →Provide exceptional customer service, you'll accurately process requests, support internal partners, and clearly communicate solutions. 
• →Proactively seek help, escalate issues when necessary, and efficiently resolve problems during calls. 

• 1-2 years of Customer Service Experience preferably in Financial Services

• High empathy and a passion for helping people, strong problem-solving abilities with an initiative-taking attitude and high sense of ownership.
• Organized with a strong attention to detail with the ability to navigate multiple systems simultaneously.
• A strong curiosity coupled with a desire for continuous learning.
• Customer focus
• Communication skills
• Proven track record in relationship management and customer satisfaction. Ability to work with all levels of clients, management and employees

• SIE, Series 7 preferred (Opportunity to license in the future if not already licensed)

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

EAC 5.19.26