IT Operations Manager

Aberdeen, Maryland; Hybrid 4+ days per week onsite. Travel to other Maryland locations (Havre de Grace & Annapolis Junction) as needed.

At LufCo, we take on the hardest defense problems to empower the warfighter with actionable technologies to dominate an evolving battlespace. Founded in 2004, we are an agile small business delivering vertically integrated, mission-driven engineering solutions across cybersecurity, next-generation sensing, and DevSecOps. By owning the full engineering lifecycle, from raw concept and prototyping to secure production, we eliminate the "valley of death" seams that slow down innovation. We don't just deliver components; we swarm complex problems and co-create long-term value as a strategic partner to the defense industrial base. Central to our success is our investment in our people, cultivating an empowered, high-growth culture where your expertise becomes the primary engine of tactical advantage.

Lufburrow and Company, Inc. (LufCo) is seeking a versatile professional to manage and optimize our enterprise technology framework. From supporting critical defense projects to leading system modernization, this role ensures high availability and robust security across our AWS cloud and on-premise infrastructure. You will join a collaborative team of builders and tinkerers dedicated to protecting national security through innovative services and cutting-edge technology.

• →Manage a growing physical IT Infrastructure across 4 Locations - Full stack on premise cloud operations - Cisco/Meraki Networks, Storage, Scaling Compute/HPC.
• →Automation - Embrace total automation for system administration and daily operational tasks - able to create program, write scripts, setup monitoring dashboards to operate efficiently and independently.
• →Infrastructure Management: Oversee multi-site system architectures, cloud platforms (AWS/Azure), and enterprise applications while performing routine maintenance and scans.
• →Technical Operations: Support containerized environments (Kubernetes/Docker) and ensure network security through firewall configuration and compliance monitoring (NIST/CMMC).
• →Leadership & Support: Provide technical assistance to end-users within Google Workspace, managing accounts and troubleshooting access issues.
• →Service Continuity: Lead disaster recovery planning, asset tracking, and system optimization through automated deployment and proactive monitoring.

• Education: B.S. in IT, Computer Science, or related field preferred (minimum High School diploma/GED).
• Proven experience in IT support, systems engineering, or network operations, ranging from entry-level to established management expertise.
• Experience with:
  • CMMC level 2 compliance initiatives aligned with NIST 800-171 controls
  • Physical and virtual servers, experience with virtualization (using Proxmox), specifically with Linux (Ubuntu, RHEL, Rocky Linux)
  • Basic Hardware/Software/Network troubleshooting, including but not limited to: cube setups, hardware installations, imaging laptops (using PXE), diagnosing network connectivity issues (ethernet/WiFi)
  • Active Directory
  • Scripting and automation (Powershell/Ansible/Bash)
  • Docker and Kubernetes
  • CrowdStrike Falcon
  • Administering Atlassian Suite (Jira/Confluence/etc)
  • IT Asset Management and IT Procurement - managing all IT assets throughout their lifecycle (asset tagging, purchasing, lifecycling)
• Certifications: CompTIA (A+, Network+, Security+) or advanced credentials (CISSP, AWS Solutions Architect, PMP) are highly desired.
• Clearance: U.S. Citizenship required; must be Secret eligible, with Active TS/SCI preferred for senior scopes.