Operations Manager

Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us.  We are employee owned and relationship powered.

The Operations Manager will work in our Youngstown, OH location to help lead our warehouse team in working alongside our suppliers, customers, and sales team to deliver superior products in our building materials segment.  The primary responsibilities for this position include:

• Modeling and communicating Lumbermen’s mission, vision, and promise to all employee owners
• Providing overall leadership and direction for the Youngstown and Warren division
• Recruiting, hiring, training and developing an exceptional team
• Setting operational goals, tracking progress, and making necessary changes to meet those goals
• Managing, providing ongoing feedback to, and facilitating performance check ins for all Youngstown division employee owners
• Monitoring key operational performance measures such as: service quality, expense budgets, adherence to labor budgets, and other productivity measures
• Analyzing capital expenditures and preparing expenditure justifications
• Managing divisional P & L and working to improve efficiency and increase revenue
• Ensuring compliance with safety/OSHA/DOT regulations
• Overseeing fleet maintenance in conjunction with transportation team
• Drive and model Lumbermen’s Safety Program and initiatives to ensure employee owner safety
• Sourcing, coordinating, and facilitating building and ground maintenance, utility, and packaging supplies for the Youngstown and Warren Division
• Ensuring compliance with corporate policies and procedures
• Modeling and leading a culture of continuous improvement using lean principles and encouraging the sharing of ideas and suggestions
• Acting as a process improvement champion
• This position will start in Warren, OH and then move to our location in Youngstown, OH once the building has been built.

At Lumbermen’s, we pride ourselves on treating our customers like family and delivering exceptional service.  It’s crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment. 

Ideal candidates for this role have a combination of demonstrated leadership and business acumen in both finance and operations.

• Associate’s or Bachelor’s degree in Business Management or a related field or commensurate experience
• 5-7 years’ management experience
• Distribution or retail experience is strongly desired, building materials experience is beneficial

• Demonstrated leadership capability
• Mindset of and inclination toward continuous improvement
• Positive attitude
• Desire to facilitate successful outcomes through effective problem solving
• Effective communication skills
• Self-motivated
• Comfort with Microsoft Office Suite