Benefits Specialist - Flexible Schedule - Remote

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OtherBenefits Specialist

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Quick Summary

Overview

About the Opportunity American Income Life has been serving working families since 1951, providing life, accident, and supplemental health coverage throughout the United States, Canada,

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OtherBenefits Specialist

About the Role

~1 min read

American Income Life has been serving working families since 1951, providing life, accident, and supplemental health coverage throughout the United States, Canada, and New Zealand. Through its New York subsidiary, National Income Life Insurance Company, the organization also serves families across New York State.

The company works closely with members of labor unions, credit unions, associations, and their families, helping individuals understand and access benefit programs designed to provide additional financial protection.

Our client experience is fully virtual, allowing representatives to meet with families remotely and provide guidance from the convenience of their homes.

As a Benefits Representative, you will work directly with members who are requesting information about available benefit programs. You will help them understand their options, answer questions, review eligibility, and guide them through the enrollment process.

The position combines customer service, communication, and needs-based benefit consultations in a remote environment.

Responsibilities

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Connect with members through inbound and scheduled virtual appointments
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Review benefit eligibility and explain available coverage options
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Respond to questions regarding programs, products, and existing coverage
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Follow up with members promptly and professionally
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Assess individual and family needs using a structured consultation process
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Help clients identify coverage options that align with their needs
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Maintain accurate records and documentation
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Stay current on products, procedures, and company updates through ongoing training
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Work closely with leadership and team members for continued development

Fully remote, work-from-home environment
Comprehensive training and ongoing mentorship
Weekly compensation
Performance-based bonus opportunities
Competitive earning potential
Health benefit eligibility after the qualifying period
Opportunities for advancement into leadership
Continued professional development
A team environment that values flexibility and work-life balance

We are looking for motivated, dependable individuals who communicate well, enjoy working with people, and are interested in developing a long-term career in a growing virtual organization.