(Remote) Customer Service Agent - Entry Level

We’re growing our team and looking for enthusiastic, dependable individuals who enjoy helping others and delivering excellent customer service. Representing a supplemental benefits company with more than 65 years of industry experience, you’ll help individuals and families understand the benefit options available to them.

As we expand into additional territories, we’re seeking dedicated Benefits Representatives with ambitious goals, a positive attitude, and a willingness to learn. This remote opportunity is well suited to someone who communicates confidently, takes ownership of their work, and enjoys building relationships.

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  Communicate with clients and answer questions about available benefits

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  Explain coverage options in a clear, approachable manner

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  Build professional relationships through attentive service and consistent follow-up

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  Maintain accurate client information and organize daily tasks

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  Participate in training and apply feedback to strengthen your skills

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  Work with your team to support clients and achieve shared goals

• Strong verbal and written communication skills

• Basic computer knowledge and comfort using online tools

• A dependable work ethic and a professional approach

• An outgoing, energetic personality and a positive attitude

• Accountability and the ability to follow through on commitments

• A willingness to learn, accept coaching, and apply feedback

• Good time management and organizational skills

• The ability to work independently while contributing to a team

• Successful completion of a criminal background check

• A computer suitable for everyday work tasks

• A cell phone with unlimited long-distance calling

• Reliable Wi-Fi access

• A workspace where you can communicate professionally and stay focused