11d ago

Remote - Customer Service Representative - Flexible Schedule

Remotemid

Customer Support SpecialistCustomer

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Quick Summary

Overview

Are you looking for an opportunity where you can work with people, strengthen your professional skills, and build toward long-term career growth? Our organization,

Technical Tools

Customer Support SpecialistCustomer

Are you looking for an opportunity where you can work with people, strengthen your professional skills, and build toward long-term career growth? Our organization, a well-established provider of supplemental benefits across North America for more than 65 years, is continuing to expand and is looking for motivated individuals to join our growing team.

This opportunity is well suited for people who enjoy communicating with others, providing guidance, solving problems, and working in a supportive remote environment.

Responsibilities

~1 min read

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Connect with clients to discuss available benefit and coverage options
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Answer questions and provide clear, accurate information about products and services
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Help clients understand their current plans and available solutions
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Review coverage needs and assist clients in making informed decisions
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Stay updated on new programs, policy changes, and company procedures
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Provide professional, dependable, and customer-focused support

Strong communication and interpersonal skills
Ability to stay organized and manage multiple responsibilities
Professional, dependable, and positive attitude
Comfortable working independently in a remote environment
Willingness to learn and participate in ongoing training
Previous customer service or sales experience is an asset, but not required

We are looking for individuals who are motivated to improve, enjoy working as part of a team, and are comfortable taking initiative. Candidates who are goal-oriented, coachable, and interested in developing professionally will have the opportunity to grow within the organization.