Claims and Change Specialist

We’re seeking a Claims and Change Specialist to support large, heavy-civil infrastructure programs, including highways, roads, bridges, transit (both rail and bus), international airports, and water/wastewater projects delivered through both traditional and alternative methods. Your primary focus will be supporting claims analysis, contract administration, and change management activities associated with complex infrastructure construction projects, including contract research, change control, commercial management support, and coordination with project controls and construction management teams.

This is a long-term, full-time, on-site position located in New York, NY.

• →Excellent written and verbal communication and interpersonal skills.
• →Excellent organizational and analytical skills.
• →Collaborative mindset that fosters teamwork, trust, and positive relationships.
• →Natural curiosity, problem-solving abilities, and a passion for continuous improvement.
• →Ability to manage multiple priorities and deadlines in a fast-paced project environment.
• →Strong attention to detail and commitment to quality, accountability, and professionalism.

• Bachelor’s degree in engineering, construction management, business, or related field, or equivalent combination of education and experience.
• 2-5 years of experience supporting claims analysis, contract administration, change management, project controls, commercial management, or construction management activities on large infrastructure, transportation, transit, rail, aviation, or heavy civil construction projects.
• Experience reviewing and interpreting construction contracts, specifications, change orders, contract modifications, notices, and other project documentation.
• Experience supporting change management, contract administration, project controls, commercial management, or claims-related activities on design-build and/or alternative delivery projects.
• Experience coordinating with estimators, schedulers, project controls teams, construction management teams, contractors, and project stakeholders.
• Demonstrated experience in technical writing and project documentation.
• Experience maintaining detailed project records, logs, correspondence, and supporting documentation.
• Experience using Oracle Primavera Unifier or similar project controls, contract management, or change management software (Unifier preferred).
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

• Master’s degree in construction management, engineering, or business.
• Experience supporting claims analysis, contract administration, change management, or commercial management on major transit, rail, tunnel, underground, or heavy civil infrastructure programs.
• Experience supporting owner's representative, PMCM, program management, or construction management assignments.
• Experience supporting design-build contracts exceeding $100M in construction value.
• Experience supporting contract change negotiations and commercial management activities.
• NYC agency, public transportation, or major capital infrastructure program experience.