9mo ago

Logistics Coordinator

Serbia·BelgradeHybridmid

Logistics & Supply ChainLogistics Coordinator

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Quick Summary

Overview

We are looking for a new colleague who will join our team as a Logistics Coordinator! This position is responsible for the day to day operational logistics support to the Customer Service field organization.

Technical Tools

Logistics & Supply ChainLogistics Coordinator

We are looking for a new colleague who will join our team as a Logistics Coordinator!

You will manage customer orders and returns, address inquiries and complaints, and work closely with internal teams and warehouse partners to resolve issues and ensure efficient day-to-day operations. This role is ideal for someone who enjoys problem-solving, working in a dynamic environment, and building strong customer relationships

Take a closer look at some of the main duties:

Process customer sales and repair orders, including order entry, updates, and cancellations
Manage customer returns (RMAs) and support the resolution of receipt discrepancies and non-conformities
Monitor order status and communicate delays, issues, and relevant updates to customers
Investigate and resolve order processing issues, exceptions, and customer complaints
Manage order escalations, including order allocation and prioritization
Respond to inquiries from internal and external customers regarding orders, pricing, and product information
Manage customer, product, and order holds in accordance with established procedures
Support inventory reconciliation and other activities related to customer service and 3PL warehouse operations

What we expect from you:

Minimum high school diploma
Fluency in speaking and writing of English language
Strong communication skills, oral and written
Any experience in order management is an advantage
Advanced knowledge level of Windows OS
Analytical and problem-solving attitude

What you will get from us:

Daily shifts, Monday - Friday
Opportunity to develop skills through organized training
Work in a large, international team
Work in modernly equipped offices located in the heart of the business centre in New Belgrade
Advancement opportunities/Career development

If you want to give yourself a try in the new role, apply with your CV in English and join us!

Only shortlisted candidates will be contacted. Good luck!