Server – Alcove Summit Park

Alcove - Summit Park is the fourth evolution of the MadTree hospitality experience; a space intentionally designed to connect people to nature and each other. 

• →Monitor dining areas to greet and assist newly seated guests promptly.
• →Take accurate food and beverage orders while providing menu guidance.
• →Maintain detailed knowledge of food and beverage offerings, including allergens and dietary restrictions.
• →Deliver food and beverages efficiently across all service areas.
• →Process payments and maintain accurate cash handling.
• →Coordinate with other servers to ensure balanced coverage of all areas.
• →Support team members during peak periods regardless of service zone.
• →Monitor guest needs across all tables in the service area.
• →Maintain cleanliness standards through diligent pre-bussing, prompt clearing of dishes and glassware, meticulous surface cleaning, and consistent floor maintenance.
• →Execute opening and closing duties as assigned.
• →Support special events and private functions as needed.
• →Communicate effectively with kitchen and bar staff.
• →Maintain knowledge of daily features and menu changes.
• →Follow all food safety and alcohol service guidelines.
• →Participate in training and knowledge development programs.
• →Be ready and willing to help with other job-related duties and service tasks as needed.
• →Spend time volunteering (paid) for MadTree Impact initiatives with excitement, encouraging your teammates to do the same.

• →Guest Experience Creator: Delivers memorable service while managing multiple tables efficiently
• →Team Player: Excels in collaborative environment with shared service responsibilities
• →Communication Expert: Maintains clear communication with guests and team members
• →Operations Professional: Demonstrates strong organizational skills in fast-paced settings
• →Problem Solver: Identifies and resolves guest concerns quickly while maintaining composure
• →Systems Savvy: Demonstrates proficiency with POS systems and digital payments
• →Safety Champion: Ensures adherence to food safety and alcohol service standards
• →Financial Steward: Maintains accurate cash handling and follows established procedures

• Ability to regularly sit, stand, walk, stoop, kneel, crouch, crawl, and climb.
• Ability to frequently talk, hear, and smell.
• Ability to frequently lift and/or move up to 35 pounds.
• Ability to frequently reach with hands and arms. Use hands to handle or feel objects, tools, or controls.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The work environment is usually that of a bar, restaurant, and kitchen.
• The work environment is both indoor and outdoor with varying temperatures.
• The employee occasionally works with hazardous materials.
• The employee frequently works on wet floors and with wet equipment.