Support Specialist
OtherSupport Specialist
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Quick Summary
Overview
About Magic For over 10 years, Magic has connected top remote talent with fast-growing businesses — backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide.
Technical Tools
OtherSupport Specialist
For over 10 years, Magic has connected top remote talent with fast-growing businesses — backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide.
You work closely with clients and their assistants to make sure the pairing actually works — onboarding, follow-ups, rapport, and the kind of ongoing support that makes both sides want to stay. You're the pairing's advocate.
Shift: Monday–Friday, 10 PM–7 AM PHT. Training runs 4 weeks across two phases — Product & Skills (shadowing, live-call listening) then Immersion (live tickets and onboarding under supervision, KPIs measured from day one). Zero absences during training, documented medical emergencies only, 80%+ required on daily assessments and mock calls to continue.
Location & Eligibility
Where is the job
Philippines
On-site within the country
Who can apply
Open to applicants worldwide
Listing Details
- First seen
- October 8, 2026
- Last seen
- October 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 49%
- Scored at
- October 8, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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