Inside Sales & Customer Service Specialist — Remote

We are looking for:

• 2+ years of phone-based sales experience
• Experience personally moving prospects from inquiry to purchase/booking
• Experience working toward sales, revenue, conversion, or closing targets
• Strong spoken English that U.S. customers can easily understand
• Comfortable working quickly across a CRM, calls/texts, Slack, and browser-based tools
• Strong follow-through and attention to detail
• Full-time remote work experience preferred
• Reliable, interruption-free workspace during scheduled hours

• residential cleaning
• home services
• property services
• moving
• HVAC
• plumbing
• pest control
• landscaping
• restoration
• other appointment-based consumer services

• Customer service without sales responsibility
• Appointment setting without closing
• High-volume cold calling where you hand the lead to another closer
• Lead generation without owning the sale
• Script reading without discovery or objection handling

We value those backgrounds, but this particular opening requires someone who can personally drive a customer toward a booking.

Before starting, you must have:

• Reliable computer capable of handling multiple browser-based work systems simultaneously
• Minimum 16 GB RAM
• Reliable high-speed internet
• Backup internet
• Reliable power backup where outages are common
• Headset/microphone suitable for professional customer calls
• Quiet, interruption-free workspace
• Full attention to MaidThis during scheduled work hours

Please be prepared to tell us:

• What you personally sold
• Whether your sales were inbound, outbound, or both
• Whether you personally closed the customer
• Your individual sales targets
• Your actual recent results
• The CRM and sales tools you have used

Our interview process includes a short practical sales exercise. We care more about what you can demonstrate than having a perfect résumé.