Automotive Service Advisor - Nissan

Modern Nissan of Winston-Salem is looking for a motivated, customer-focused Automotive Service Advisor to join our growing service department. If you enjoy working with people, have a passion for the automotive industry, and want to build a rewarding career with strong earning potential, we'd love to meet you!

At Modern Automotive, we're proud to be a fourth-generation, family-owned company. We believe in taking care of our employees, supporting professional development, and creating an environment where team members can grow and succeed.

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  Greet customers and assist with their vehicle service needs.

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  Write accurate repair orders and document customer concerns.

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  Recommend maintenance and repairs based on technician findings.

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  Explain repair recommendations, pricing, and timelines to customers.

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  Communicate with technicians and service management to ensure an efficient workflow.

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  Keep customers updated throughout the repair process.

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  Build lasting customer relationships through excellent service and follow-up.

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  Help deliver an exceptional customer experience from check-in to vehicle delivery.

• Previous automotive Service Advisor or dealership service experience preferred.

• Excellent communication and customer service skills.

• Ability to explain vehicle maintenance and repairs clearly.

• Strong organizational skills and attention to detail.

• A team-oriented mindset and a desire to succeed in a fast-paced environment.

• Familiarity with dealership management systems is a plus.

Join a company that values its people, recognizes hard work, and offers opportunities to build a long-term career in the automotive industry.

Modern Automotive is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.