Housekeeping Manager

Are you a highly organized, detail-oriented hospitality professional with a passion for operational excellence and luxury guest service? Join our team as Housekeeping Manager at Hutton Hotel, a Forbes Four-Star luxury hotel and part of Marriott's Tribute Portfolio.

Reporting directly to the Director of Rooms, the Housekeeping Manager plays a critical role in maintaining exceptional standards of cleanliness, presentation, and guest satisfaction. This position requires a hands-on leader with strong technical proficiency, exceptional organizational skills, and an unwavering commitment to excellence. You will oversee daily housekeeping operations, leverage technology and operational data to drive efficiency, and lead a dedicated team in delivering consistently exceptional guest experiences.

If you thrive in a fast-paced luxury environment, take pride in the details, and are passionate about developing people and continuously improving operations, we invite you to join our team.

• Minimum of 3 years of housekeeping experience in a full-service, upscale, or luxury hotel environment, including at least 1 year in a supervisory or leadership role.
• Strong computer proficiency, particularly in Microsoft Excel, Outlook, and Word, with the ability to create, manage, and interpret operational reports and spreadsheets.
• Experience with property management systems (PMS), housekeeping software, work-order platforms, and other hotel technologies, with the ability to quickly learn and independently navigate multiple systems.
• Exceptional attention to detail and a demonstrated commitment to excellence in cleanliness, presentation, quality assurance, and luxury guest service.
• Strong knowledge of housekeeping operations, staffing, scheduling, productivity standards, inventory management, and departmental cost controls.
• Proven leadership skills with the ability to train, coach, develop, and hold associates accountable to established performance standards.
• Excellent organizational, analytical, and problem-solving skills, with the ability to prioritize competing demands, take initiative, and independently follow through on commitments.
• Strong written and verbal communication skills, with the ability to collaborate effectively across departments and maintain professionalism in a fast-paced environment.
• Demonstrated personal accountability, sound judgment, and a proactive approach to continuous improvement and operational efficiency.
• Ability to read, write, and communicate effectively in English; Spanish proficiency is preferred.
• Flexibility to work varying shifts, including weekends and holidays, based on operational needs.

• Previous experience in a Forbes-rated, AAA Four Diamond, or comparable luxury hotel environment.
• Experience with Marriott brands, Lightspeed PMS, HotSOS, or comparable hospitality management systems.
• Familiarity with formal luxury quality assurance programs, departmental budgeting, and labor management.