Manager of Benefits and Retirement Services

Mid-Atlantic Permanente Medical Group (MAPMG) invites applications for a Manager of Benefits and Retirement Services to join our Human Resources department. This position is a full-time opportunity based out of our regional office located in Washington D.C. with a hybrid work model.  

Mid-Atlantic Permanente Medical Group is comprised of more than 1,700 Permanente physicians and nearly 300 staff professionals who come together to make a positive impact on the health and lives of more than 800,000 members in Virginia, Maryland, and the District of Columbia. 

Reporting to the Director of Compensation and Benefits, the Manager of Benefits and Retirement Services will provide leadership, expert guidance, and customer service support in the areas of employee retirement and core benefits administration. You will also ensure exceptional service delivery to employees, manage a small team responsible for benefits administration and related employee services, and lead special projects that enhance the efficiency, quality, and impact of the HR function.

You can expect to:

• Supervise and mentor a team of three Benefits Specialists managing FMLA administration, professional development expense reimbursements, and employee benefits customer service
•  Serve as the primary contact for 401(k), pension, and nonqualified plan inquiries across all employment categories, including retirees
•  Conduct personalized one-on-one sessions to support employees in retirement planning and understanding post-retirement benefits; Assist with ongoing Benefits Education sessions for all employment categories related to topics outside MAPMG specific benefits
•  Advise physician leaders and HR partners on policies related to nonqualified benefits and internal transfers
•  Interpret and communicate complex plan documents, policies, and eligibility criteria with clarity and accuracy
• Lead and support cross-functional HR projects focused on process improvement, benefits education, and strategic initiatives
•  Collaborate with vendors, actuaries, and internal teams to ensure compliant and efficient benefits administration

• Bachelor’s degree in human resources, business administration, or a related field required; advanced degree or HR certification (e.g., CEBS, PHR, SHRM-CP) preferred
• Minimum of seven (7) to ten (10) years of experience in benefits and retirement administration, including individual retirement planning sessions or advisory work
• Minimum of two (2) years of supervisory or team leadership experience
• Defined Benefit and non-qualified plan experience preferred
• Strong knowledge of retirement plans, FMLA, and general employee benefits
• Excellent communication, analytical, and interpersonal skills
• Proven ability to manage projects, lead teams, and deliver high-quality employee service
• Must be able to commute to Washington D.C., on an as-needed basis
• Candidates must either currently live in or be willing to relocate to the Washington D.C. metropolitan area
• Must provide documentation for the influenza vaccine as a condition of employment