Outlets Server Assistant

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Outlets Server Assistant, you will be responsible for maintaining cleanliness throughout the restaurant, setting up and clearing tables, stocking service stations and assisting servers with table service to ensure superior guest satisfaction.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Keep café clean, organized, and reset tables promptly.
• Set and arrange tables per reservations; reset tables promptly.
• Clear dirty dishes from dining/bar area.
• Deliver bread and refill water glasses.
• Maintain stock of glassware, silverware, plates, ice, and linen.
• Keep work area clean, including sweeping, mopping, restroom upkeep, and trash removal.
• Assist servers with guest requests.
• Perform other duties as assigned. 

What do you bring to the role?

• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• One year or more of prior service assistance in a fine dining outlet, other hospitality, restaurant or customer service experience is preferred.
• High school or equivalent
• Knowledge of appropriate table settings and service ware.    
• Ability to perform repetitive tasks throughout shift.
• Ability to stand and walk for long periods of time.
• Ability to understand verbal English to comprehend basic guest requests. Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift, carry, and/or transport up to 50 lbs. through a crowded room.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted Gym Membership
• Room discounts at Marcus Hotels & Resorts 
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another 
• Early wage access
• Paid time off
• Flexible scheduling
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.