Background Investigations Manager

As the Background Investigations Manager, you will play a critical role in supporting the integrity and quality of the hiring process by conducting, reviewing, and managing comprehensive background investigations of employment applicants. You will research, gather, verify, and analyze information from law enforcement and criminal databases, social networking sites, and other investigative resources to ensure applicants are thoroughly vetted and investigation findings are accurate, complete, and well-documented. You will also perform quality-control reviews to ensure that investigations meet established standards and deadlines, while responding efficiently to requests for expedited processing.

In this role, you will leverage your analytical, technical, and organizational skills to compile data, maintain accurate records, track the progress of investigations, and prepare reports that communicate findings and results. You will also administer databases exclusive to the Investigations Division, ensuring system information and updates remain current and that authorized users maintain appropriate licensing and meet all applicable requirements. Success in this position requires strong written and verbal communication skills, proficiency with Microsoft Office applications and database systems, sound independent judgment, and the ability to manage competing priorities with accuracy and attention to detail in a fast-paced environment. You will collaborate with department personnel while working independently to support efficient operations, maintain high-quality investigative standards, and contribute to informed hiring decisions.

We believe in integrity. We believe in justice for all. We are also proud to deliver high-quality prosecution, comprehensive victims' services, crime prevention programs, and more to the residents of Maricopa County. If you would like to utilize your talents and skills to stand up for Maricopa County, apply today and join our team!

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance, with hybrid and alternative work schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including an incentive

• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% monthly contribution rate that includes a 100% employer match on Day 1

• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

• Five years of progressively responsible administrative experience with one year in background investigations
• Associate’s degree in Administration of Justice Studies, Public or Business Administration, or closely related field
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

• Two or more years of responsible background and supervisory experience with an emphasis on police background investigations

• Must currently possess or can obtain a valid Arizona Driver's License at the time of hire
• Must be able to obtain Criminal Justice Information System Network Terminal Operator Certification (TOC) Level D within six months

NOTE: The Maricopa County Attorney's Office requires a thorough background check of all successful candidates and is authorized to test prospective employees for the presence of illegally accessed drugs. Testing is conducted once an offer has been extended and prior to placement.

• Oversees, coordinates, and manages all aspects of the background investigation processes
• Assures backgrounds are prioritized and assigned based on the needs of the organization and completed within established timeframes
• Maintains Investigations Division databases by ensuring all training and licensing is maintained
• Makes recommendations on policies, procedures, and practices based upon current research, best practices, legal requirements, and needs of the organization
• Researches, analyzes, and tracks industry trends in best practices and innovation to ensure our background process is equitable, effective, and efficient
• Conducts workload assessments, analyzes data, and makes recommendations to management for process improvements
• Identifies and reports issues and problems related to systems and processes to management

• Office setting in a high-volume, fast-paced environment with frequent stressful situations that require extended periods of sitting while completing computer activities and paperwork, as well as standing and moving about while performing duties
• Frequent interruptions, time pressure, and high workloads may be common
• Must have the ability to travel to and from various county locations utilizing personal or county-owned vehicles
• The ability to move up to 20 pounds from the floor to the waist and the ability to push/pull up to 20 pounds up to 100 feet
• Hybrid or alternative work schedule options are available after six-month training period based on business needs

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.