ERP Upgrade Business Systems Analyst

The ERP Business Systems Analyst will assist with Enterprise Resource Planning (ERP) system improvements and business process improvements, which improve business efficiency and ensure the ERP system operates effectively and as designed. This individual will work collaboratively with stakeholders and various Subject Matter Experts (SMEs) to recommend process improvements in conjunction with ERP system upgrades to ensure the ERP system is working optimally for the County.

As an ERP Business Systems Analyst your responsibilities will include developing testing scripts, defining process requirements, identifying and selecting solutions, identifying and communicating system enhancements, establishing implementation plans, and driving a successful implementation. The ERP Business Systems Analyst provides the highest level of functional expertise and works under limited supervision on complex assignments

The Maricopa County Office of Budget and Finance – Finance Division is committed to achieving results through innovation and critical thinking. Our mission is to provide County leadership with accurate financial information and high-quality analysis that support accurate and effective resource management. By delivering detailed analysis and insight, we help advance Maricopa County’s goals of exceptional customer service and a lean, efficient government. Join a team dedicated to delivering the financial clarity that drives results.

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% monthly contribution rate that includes a 100% employer match on Day 1
• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

• One years of related experience
• Bachelor's degree in information technology, business, or related field.
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis.

• Experience in business administration or a related field
• In-depth knowledge of ERP business processes
• Great organizational and time management skills
• Exceptional interpersonal, collaboration, and communication abilities
• Excellent analytical and problem-solving skills

• Develop and execute user acceptance testing (UAT) with a focus on strategic testing processes and procedures
• Perform full suite of ERP system testing utilizing an automated testing tool including the following: testing all County department processes, reviewing and assessing new features and the impact they have to the scripts, and identify possible impacts to business processes
• Ensure all testing is planned, executed and delivered in accordance with County best practices and quality standards, while meeting tight deadlines
• Proactively identify defects, seek resolution and maintain testing schedule
• Perform diagnostic tests and resolve issues to optimize performance for the test application
• Identify and communicate system enhancements and recommend process improvements to stakeholders
• Perform application system analysis to improve efficiencies, eliminate manual, and time-consuming processes
• Track quality assurance metrics such as defects, defect counts, test results, and test statuses
• Document and maintain ERP processes and procedures
• Other Job Duties as assigned.

• Hybrid work schedule that requires access to a computer and high-speed internet
• Position may require occasional travel to and from job-related locations during a scheduled workday, subject to County policies regarding the use of County or private vehicles used on County business.
• Requires working standard business hours Monday through Friday
• May be required to work after-hours, on weekends and holidays, as needed due to systems testing cycles.
• Frequently subject to time pressures, multiple or complicated tasks, unscheduled tasks, decision making, and teamwork
• Exerting up to 10 lbs. occasionally or negligible weights
• Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.