Outreach Services Supervisor

Are you looking for an opportunity to utilize your creativity and natural leadership skills to inspire and mentor others? As the Outreach Services Supervisor, you will provide direction to staff in the department's business assistance, school education, outreach, and communications programs.  Your team will assist businesses, schools, and the community in  understanding air quality, including compliance with regulations, educational opportunities, and promote a variety of air quality outreach campaigns.

This position offers hybrid flexibility after a brief training period.

Located in one of the fastest-growing and largest counties in the nation, the Maricopa County Air Quality Department continues to develop innovative programs and engage the community so customers, residents, and visitors can live, work, and play in a healthy environment. Air quality has improved significantly over the last 20 years, and the department remains committed to increasing compliance with air quality permits and regulations and strengthening the community's knowledge of air quality issues. From continually monitoring the air we breathe to permitting and inspecting sources of air pollution, developing award-winning school education and pollution reduction programs, and increasing outreach efforts, the department strives for excellence in all we do to meet our goals. 

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid work options available
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1
• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more!  Work With Us | Maricopa County, AZ

• A minimum of three (3) years of professional experience in a communications and outreach role within education or the public sector, supporting or supervising tasks such as organizing and executing collaborative meetings and events and monitoring and maintaining web and social communications
• Bachelor’s degree in communications, public administration, environmental science, business, or related field 
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis 

The selected candidate must possess, or have the ability to obtain, a valid Arizona driver's license by the time of hire.

We Also Value

• Experience in leading teams, developing materials for public distribution, communications, program administration, and policy development
• Experience working in air quality programs
• Experience in website management
• Effective project management skills, including the ability to assess and prioritize multiple tasks, projects, and priorities

• Provides direction, oversight, mentoring, and supervision to staff in the business assistance, school education, outreach, and communications programs; coordinates and assigns training; evaluates performance
• Manages the air quality educational kiosks project: ensures kiosks are in working order, coordinates with the Air Monitoring Division to maintain sensors and improve kiosk effectiveness, identifies additional kiosk locations (as appropriate), and negotiates contracts and agreements necessary for kiosk placement
• Oversees the department outreach program, including organizing and executing collaborative meetings, scheduling events, and following the Outreach Plan; contributes to a variety of outreach initiatives; ensures consistency and timeliness of all department outreach materials
• Ensures school education program implementation is continually maintained and enhanced, including establishing partnerships to further the reach into Maricopa County schools; oversees education outreach strategic plan
• Recommends and implements program and process improvements, participates in strategic planning and budget planning; monitors program results and objectives, and prepares and/or reviews associated operational reports; develops or updates policies and procedures in the area of responsibility
• Oversees and maintains the Air Quality website, ensures webpages are accurate and frequently updated by leading the quarterly website review process; assists in planning new digital communication initiatives
• Establishes and maintains successful working relationships with  stakeholders and local organizations; seeks opportunities for collaboration

The employee in this position typically works in an office or administrative environment and is not substantially exposed to adverse environmental conditions. The employee must be able to exert up to 20 pounds occasionally, up to 10 pounds frequently, and/or negligible amounts constantly. The position requires walking and/or standing to a significant degree.

The employee in this position is required to use a County-provided laptop, cell phone, and a County vehicle to travel within Maricopa County for work purposes. Operating a County vehicle requires a valid driver’s license and attendance in Maricopa County’s Defensive Driving Course. The employee may be required to wear safety footwear, eye protection, hearing protection, a hard hat, a high-visibility vest, and safety gloves. These items will be provided by the department.

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.