Parts Consultant

• →Serve the internal or external customer in a professional and knowledgeable manner.
• →Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• →Sort and place materials and parts on racks, shelves, or in bins.
• →Maintain a clean and professional store and parts department.
• →Enter parts inventory information through use of IDS.
• →Place price tags as appropriate on merchandise
• →Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• →Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• →Maintain good working relationships with factory and vendors as they relate to product and quality control.
• →Special order merchandise as necessary while working with customer for best price
• →Prepare special sales and clearance displays to move product
• →Answer customer's questions concerning products
• →Inform technicians and customers of arrival of special-order parts.
• →Carefully check invoices against work orders.
• →Keep parts catalogs up to date.
• →Any other duties as assigned

Physical requirements for a Parts Consultant are physically demanding, focusing on stamina, heavy lifting, and the ability to work in awkward, cramped positions. Key physical demands include: 

• Lifting and Carrying: The ability to lift, push, pull, or carry heavy objects, often more than 50 pounds.

• Physical Stamina: Ability to stand and walk for long periods, sometimes up to several hours a day.

• Climbing and Balance: Ability to climb vertical ladders and navigate stairs

• Weather Conditions: Exposure to extreme weather conditions including heat and cold

• Customer satisfaction and enthusiasm
• Presentable and professional Ships Store
• Knowledge of products sold
• Ability to speak effectively with customers
• Accurate inventory maintenance
• Movement of products – no old merchandise in inventory
• Ability to work well with others
• Ability to work with minimum supervision
• Organized and presentable promotions